Privacy policy

At Le Cabinet Dentaire de la Madeleine, protecting your personal data matters to us as much as your smile. Protecting your data means explaining transparently how we collect and use it.

This Privacy Policy is addressed to You, as an internet user or patient accessing the Website https://cabinet-dentaire-madeleine.com/  (the ‘Website’). Its purpose is to inform you how your personal data may be collected and processed by Le Cabinet Dentaire de la Madeleine.

Respect for your privacy and personal data is a priority for us, and we undertake to process your data in strict compliance with the French Data Protection Act of 6 January 1978 (hereinafter the ‘French Data Protection Act’), as amended, and the EU General Data Protection Regulation of 27 April 2016 (hereinafter the ‘GDPR’).

In all circumstances, we undertake to observe the following two essential principles :

• You remain in control of your personal data ;
• Your data is processed transparently, confidentially and securely.

‘Personal data’ : ‘Personal data’ means any information about You that enables You to be identified directly or indirectly. For example, your first and last names or a photograph may identify You directly. Your email address may identify You indirectly. 

‘Doctolib’ : means the doctolib.com platform, whose privacy policy is available here : https://media.doctolib.com/image/upload/v1652887499/legal/Privacy-policy_B2C_FR_May22_1.pdf 

‘patient’ : means any natural person who is a patient of Le Cabinet Dentaire de la Madeleine and receives the dental care provided there. 

‘Le Cabinet Dentaire de la Madeleine’ : means SELARL MONTAIGNE TREMOILLE, a limited liability private practice company with share capital of 5,104.00 euros, registered with the Paris Trade and Companies Register under number 834 567 638, whose registered office is at 8 Boulevard de la Madeleine 75009 PARIS.

‘Processing’ : The word ‘processing’ means any operation or set of operations performed on personal data, by any means whatsoever (collection, recording, organisation, storage, adaptation, alteration, retrieval, consultation, use, disclosure by transmission, dissemination or otherwise making available, alignment or combination, restriction, erasure or destruction, etc.).

‘User’ or ‘You’ : means any person accessing the Website and using its various features. 

If you would like to learn more about the protection of your personal data, please visit the CNIL website : https://www.cnil.fr/, particularly the tools provided there : https://www.cnil.fr/fr/maitriser-mes-donnees.

The controller of your data is SELARL MONTAIGNE TREMOILLE, a limited liability private practice company with share capital of 5,104.00  euros, registered with the Paris Trade and Companies Register under number 834 567 638, whose registered office is at 8 Boulevard de la Madeleine 75009 PARIS, managed by Messrs Ralphe BADAOUI, Maxime LUCAS and Joseph NAMMOUR.

Legal reminder : The controller is, within the meaning of the French Data Protection Act, the person who determines the means and purposes of the processing. Where two or more controllers jointly determine the purposes and means of processing, they are joint controllers (or co-controllers). The processor is a person who processes personal data on behalf of the controller. The processor acts under the authority and on the instructions of the controller.

Le Cabinet Dentaire de la Madeleine is represented by Mr Ralphe BADAOUI.

If you have any questions about the management and use of your personal data, you can contact us :

• By email at ralph.badaoui@gmail.com  
• By post at Le Cabinet Dentaire de la Madeleine, 8 Boulevard de la Madeleine – 75008 PARIS

All personal data concerning You is collected directly :

• For patients : from You, during discussions with our practice, or through DOCTOLIB (https://www.doctolib.fr/dentiste/paris/ralph-badaoui), whose privacy policy is available here : https://media.doctolib.com/image/upload/v1652887499/legal/Privacy-policy_B2C_FR_May22_1.pdf ;
• For Users : when you browse the Website, particularly when you book an appointment.

The collection and processing of data through trackers or other cookies is governed by the Cookie Policy, available at [To be completed].

Your various data may be collected by Le Cabinet Dentaire de la Madeleine in order to :

Process your appointment requests

Legal basis :

• Your consent
• Performance of the healthcare contract relating to medical services
• Legitimate interest

Respond to your requests for information

Legal basis :

• Your consent
• Legitimate interest

Manage and respond to your requests to exercise your rights under data protection law

Legal basis :

• Legal obligation (GDPR and French Data Protection Act)

Ensure the proper operation and continuous improvement of our Website and its features

Legal basis :

• Our legitimate interest in ensuring the best possible level of operation and quality of our Website, particularly through its visitor statistics ;
• Your consent where required.

Le Cabinet Dentaire de la Madeleine will also be authorised to use this data in order to fulfil a legal or regulatory obligation.

In all circumstances, and for each defined purpose, Le Cabinet Dentaire de la Madeleine will use all means at its disposal to ensure the security and confidentiality of the personal data entrusted to it, in accordance with applicable laws and regulations.

Whether the personal data requested is mandatory or optional, and any consequences for you of failing to provide it, are specified when it is collected.

Details of the personal data we may process are set out below :

To process your appointment requests :

• Last name, first name
• Email address
• Telephone number

To respond to your requests :

• Last name, first name
• Email address
• Telephone number

To manage your requests to exercise your rights under data protection law :

• Last name, first name
• Email address

To ensure the proper operation and continuous improvement of our Website and its features :

• Data relating to your browsing on our Website through Cookies

Within the limits of their respective responsibilities and for the purposes set out above, the principal persons who may have access to your data are as follows :

• Authorised staff in the various departments of Le Cabinet Dentaire de la Madeleine (administration, accounting, marketing, sales, logistics and IT) ; 
• Companies and service providers responsible for managing the Website ; 
• Authorised staff of our processors (if any), such as our hosting provider or our healthcare accounting professionals ;
• Where applicable, the relevant courts, the French National Order of Dental Surgeons, mediators, healthcare accounting professionals, statutory auditors, lawyers, bailiffs, debt collection agencies, police or gendarmerie authorities in the event of theft or a judicial request, and emergency services ; 
• Third parties that may place cookies on your devices (computers, tablets, mobile phones, etc.) when you consent. 

Your data is not disclosed, exchanged, sold or rented to anyone other than those mentioned above.

We retain your data only for as long as necessary for the purposes pursued, as described above and summarised below :

To process your appointment requests :

• 5 years from the last action taken on the patient’s file

To respond to your requests for quotations or information :

• 3 years from contact that did not result in a patient file being opened

To manage your requests to exercise your rights under data protection law :

• 1 year where the right of access or rectification is exercised
• 3 years where the right to object is exercised

To ensure the proper operation and continuous improvement of our Website and its features :

• 13 months. After this period, raw traffic data associated with an identifier is either deleted or anonymised.

In accordance with the French Data Protection Act and the GDPR, you have the following rights :

• Right of access (Article 15 GDPR), rectification (Article 16 GDPR), updating and completion of your data  (learn more)
• Right to restrict or erase your personal data (Article 17 GDPR) where it is inaccurate, incomplete, ambiguous or outdated, or where its collection, use, disclosure or retention is prohibited (learn more)
• Right to withdraw your consent at any time (Article 13-2c GDPR)
• Right to restriction of the processing of your data (Article 18 GDPR) 
• Right to object to the processing of your data (Article 21 GDPR) (learn more) 
• Right to the portability of the data you have provided to us, where your data is subject to automated processing based on your consent or on a contract (Article 20 GDPR)
• Right to define what happens to your data after your death and to choose whether or not we disclose your data to a third party you have previously designated (learn more). 
• In the event of your death and in the absence of instructions from you, we undertake to destroy your data, unless retaining it proves necessary for evidential purposes or to meet a legal obligation.

These rights may be exercised simply by submitting a request :

• By email at ralph.badaoui@gmail.com  
• By post at Le Cabinet Dentaire de la Madeleine, 8 Boulevard de la Madeleine – 75008 PARIS

Lastly, you may also lodge a complaint with the supervisory authorities, in particular the CNIL (https://www.cnil.fr/fr/plaintes).

Le Cabinet Dentaire de la Madeleine uses connection data on its Website (date, time, internet address, protocol of the visitor’s computer, page viewed) and cookies (small files stored on your computer) to identify you, remember your visits and obtain audience measurements and statistics for Le Cabinet Dentaire de la Madeleine, particularly in relation to the pages viewed. 

You may consent to or refuse cookies, or choose which types of cookies you agree may be placed on your computer devices. 

To learn more about cookies (how to manage, delete and identify them), you can visit the CNIL website : https://www.cnil.fr/fr/cookies-et-autres-traceurs/comment-se-proteger/maitriser-votre-navigateur

As a rule, Le Cabinet Dentaire de la Madeleine processes your data within the European Union.

However, given the nature of its business and provided that you are informed in advance, Le Cabinet Dentaire de la Madeleine may transfer your data outside the European Union. In that event, Le Cabinet Dentaire de la Madeleine will tell you what measures have been taken to control the transfer and ensure that it complies with applicable requirements.

Le Cabinet Dentaire de la Madeleine and any processors it uses undertake to implement all technical and organisational measures necessary to ensure the security of our personal data processing and the confidentiality of your data, in accordance with the French Data Protection Act and the GDPR. 

For this purpose, taking into account the nature of your data and the risks presented by our processing, Le Cabinet Dentaire de la Madeleine takes appropriate precautions to preserve data security and, in particular, to prevent data from being distorted or damaged or accessed by unauthorised third parties (physical protection of the premises, patient authentication procedures with personal and secure access using confidential usernames and passwords, connection logging, encryption of certain data, etc.).